Concierge
Frequently Asked Questions
Our team has compiled a list of commonly asked questions to assist you with your Vailure experience.
Domestic shipping typically takes 3-5 business days. International shipping can take 7-14 business days depending on the destination.
Yes, all Vailure fragrances are 100% cruelty-free and never tested on animals. We pride ourselves on ethical sourcing and production.
Due to the artisanal nature of our products, we only accept returns on unopened and sealed items within 14 days of purchase.
Still have questions?
If you cannot find the answer you are looking for, please do not hesitate to reach out to our Concierge team.
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